What personal information we collect
On the registration page we ask for your contact details including your title, full name, address, payment details (to allow you to purchase tickets or donate money) and email address. We may also store details of communications between you and us, including any customer feedback.
What we use your personal data for
We only use your personal data for the following purposes:
- To provide our services (including competitions and donation facilities) to you and to administer user records, including contacting you by email in relation to our website, the services which we offer and/or campaigns offered by participating charities
- To process transactions between us including the purchase of tickets to our competitions and donations of money to participating charities
- To arrange for the delivery of prizes (whether undertaken by us or by a participating charity)
- In connection with the advertising and marketing of our business and the services we provide and those provided by participating charities
- To improve our services
- As part of our collection of customer feedback
For full details of the data we collect and the purposes for which we process this data, please see our notification to the Information Commissioner’s Office under the registration number listed below.
Who we can disclose your personal data to
We will not disclose your personal information to anyone save for the following exceptions.
- We may disclose your personal details to registered charities who have agreed with us to participate with the competitions we run on our website
- We will disclose your personal data to law enforcement agencies or regulatory bodies if we believe that you are involved in any illegal or harmful conduct or if we are required to do so by law or we believe that such action is necessary to (i) comply with the law or with legal process; (ii) protect and defend our rights and property or that of our customers; (iii) prevent fraud; (iv) protect against abuse, misuse or unauthorised use of our website; or (v) protect the personal safety or property of our customers or the public
- We may disclose your personal details to a third party if Rogavi is acquired or is merged with another company
- We may employ other companies to provide services for us, including for example, processing of payments and freight which services are necessary in order for us to be able to provide our services to you. These companies have access to the personal information needed to perform their functions and not for any other purposes and are bound by confidentiality agreements not to disclose any information for any other purpose
If at any time we wish to disclose your personal data in circumstances other than those above, we will always obtain your consent before doing so.
We store your personal details on our servers in the United Kingdom and we will not be transferring your data outside the European Union.
Cookies & sessions
What is a cookie or session? A cookie is a text string of information that a website transfers to the cookie file of the browser on your computer's hard disk (or the memory of your mobile device) so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
To find out more about cookies, what they are used for and how to remove them, please visit the Interactive Advertising Bureau Europe’s website at http://www.allaboutcookies.org/cookies/ Contact Information
The data controller of our website is Rogavi Network Limited (company registration number 05998231) which you may know by our trading name, Rogavi. Our registered office is 16 Station Rd, London, NW10 4UE, United Kingdom.
We are also registered with the Office of the Information Commissioner under the registration number Z108069X. If you have any questions regarding your personal data, please contact us at [email protected]
Your rights in relation to your personal data
You can request to see your personal data which we hold, subject to the payment of a nominal fee to cover the administration required. If you believe that any personal data we hold is incorrect then you can request that we amend the personal data. You can also request that we delete some or all of your personal data which we will do on your request save where we are required by law to keep records.
Our safekeeping of your data
We will periodically evaluate your personal data which we hold to determine whether we should continue to hold it. We have implemented all appropriate technical, organisational and security procedures to protect your personal data from unauthorised access or from accidental loss or corruption. Please note that our storage of your personal data is incidental to our provision of our services to you and does not absolve you of your responsibility to back up your important information.
How to unsubscribe
If you do not wish to receive mailings from us or if you wish to de-register then you can unsubscribe at any time by sending an email to [email protected] with the details of your email address and other contact details. We will use these details to remove you from our database. If you wish to see the data stored about you in Rogavi, please send an email to the above address and we will send you all of the relevant data.
By using this site you consent to our collection and use of your personal data for the purposes set out above.
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