1.The PFA shirt raffle (“the Raffle”) is being promoted by and on behalf of Afghan Heroes, a charity registered in England (number 1132340) (“the Charity”) and powered by the external lottery manager Rogavi Network Limited (“Rogavi”). Rogavi Network Ltd. is licensed with the Gambling Commission as External Lottery Manager (Type F, Remote) Licence number is 000-007620-R-101758-001.
2. The Charity is registered with the Gambling Commission (licence number 000-029048-N-310394-001) to promote and operate the Raffle as a Remote raffle in accordance with the provisions of the Gambling Act 2005.
3. By entering the Raffle, participants agree to be bound by these Terms and Conditions.
4. The Raffle is open to all UK residents who are aged 16 (sixteen) or over, except for employees of the Charity or Rogavi.
5. Any person found to be under 16 (sixteen) years of age automatically forfeits the right to any prize. The Charity may carry out checks to verify the age of participants.
6. When you purchase a raffle ticket, a unique ticket number will be generated through secure computer software. This number will be issued with your Raffle e-ticket.
7. The Raffle tickets are priced at £5.00
8. All Raffle entry sales are final. Refunds are at Afghan Heroes’ sole discretion and will be payable only where Afghan Heroes deems it reasonable, having regard for all the circumstances. All participants acknowledge that their payment of £5.00 per ticket to enter the Raffle does not guarantee that they will win any prize.
9. Full payment for each ticket must be received in cleared funds before the ticket can be entered into the draw. Only tickets for which full payment has been received are eligible to win a prize.
10. Payment for Raffle tickets can be made by debit/credit card.
11. Details of the draw time may be found on Raffle item web page for the prize at Rogavi.com (the “Website”). However the Charity reserves the right to amend the draw time at its discretion.
12. The winning numbers for each draw will be chosen at random using a computerised system from all entries received by the closing date.
13. If ticket sales of less than 2,500 are achieved, Rogavi reserves the right to substitute the Raffle prize for the opportunity to take place in a cash draw where the winner receives 30% of the total proceeds.
14. The winners of the Raffle prizes will be notified by email and named on the Website. Unsuccessful ticket holders will not be notified.
15. Unless otherwise advised in advance by Rogavi in writing, the prize will be dispatched within 10 working days of the close of the draw to the address given by the winner, using a courier company. The prize will be insured with them against loss or physical damage resulting from external causes.
16. By accepting any prize, the winner agrees to take part in promotional activity and the Charity reserves the right to use the name and location of the winner, and their photograph, in any publicity.
17. All participants are solely responsible for providing and (where necessary) updating Rogavi with their accurate and up-to-date contact details and Rogavi will be in no way liable for any failure or inability to contact any participant due to any errors, omissions or inaccuracies in the contact details that the participant has provided.
18. The Charity and/or Rogavi shall not be liable to any raffle participant for any loss or damage suffered or arising from:
• any delays or failures in the delivery methods used by Rogavi for the prize;
• any delays or failures in any software or other systems used by the Charity and/or Rogavi for the administration of the Raffle;
• any delays or failures in the banking system used by the Charity and/or Rogavi or the participant;
• any refusal by the Charity to accept an individual\'s entry or the cancellation of an entry;
• any event beyond the reasonable control of the Charity.
19. To the extent permitted by law, Afghan Heroes excludes any liability for loss or damage incurred by any winner of a prize in connection with or arising from the use of the prizes or participation in the Raffle.
21. The Charity reserves the right to:
• disqualify or decline to accept the entry of any participant if it has reasonable grounds to believe the participant has breached any of these Rules or otherwise acted fraudulently;
• terminate or suspend the Raffle for reasons beyond its reasonable control; or
• amend these Terms and Conditions at any time
22. This Raffle is a form of gambling. Participants are encouraged to gamble responsibly. Please read our Responsible Gambling guidelines or visit visit the GamCare website for more information on Problem Gambling.
23. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Rules the Charity and all participants hereby submit to the exclusive jurisdiction of the English courts.
24. In the event of any dispute regarding the Raffle, if the dispute cannot be resolved by the parties, it will be referred to an independent third party.
Responsible Gambling guidelines
How to identify if gambling is becoming a problem
The majority of people do gamble responsibly. It may help you to keep your gambling under control by remembering the following:
• You’re taking part for fun – not as a means of investing your money.
• Before playing, set strict limits on how much time and money you’re going to spend.
• Quit while you’re ahead.
• Only gamble with money you can afford to lose.
• Don’t spend more money on gambling, hoping to win back money that you’ve lost.
• Keep up other interests and hobbies – don’t let gambling take over your life.
• Don’t gamble in order to escape from stress or boredom.
• Gambling in moderation is okay.
For some, however, gambling can become a problem. If you are concerned about the amount you are gambling, and feel it is taking over your life – or you are concerned for a friend or relative – then the following questions may help you by giving you some guidance.
• Have others ever criticised your gambling?
• Have you lied to cover up the amount you have gambled or the time you have spent doing it?
• Do arguments, frustrations or disappointments make you want to gamble?
• Do you gamble alone for long periods?
• Do you stay away from work or college to gamble?
• Do you gamble to escape from a boring or unhappy life?
• Are you reluctant to spend \'gambling money\' on anything else?
• Have you lost interest in your family, friends or pastimes due to gambling?
• After losing, do you feel you must try to win back your losses as soon as possible?
• When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
• Do you gamble until your last penny is gone?
• Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
• Do you feel depressed or even suicidal because of your gambling?
Remote gambling includes gambling online, by interactive television or by mobile phone.
The advice below is designed to help anyone gambling remotely:
• Keep track of the time that you spend playing.
• Keep track of the amount you spend playing – remind yourself that it is real money!
• Avoid chasing your losses.
• If you\'re a parent keep your password safe, and if you wish, use software to block access to gambling sites from minors.
• Look for sites with options where you can set your own spend and session limits, which can help you to control your gambling.
• Look for the GamCare Certification logo, showing that the operator of the site has been audited by GamCare Trade Services and complies with their codes of practice for remote operators (please note that the GamCare logo on its own does not signify that the operator has sought advice from GamCare on social responsibility or player protection).
If you are having a problem then you can ask to be self-excluded from the site. There is also software that blocks access to all online gambling sites. See www.gamblock.com or www.netnanny.com for more details.
If you are answering ‘yes’ to some of these questions, then it is likely that a gambling problem exists. For friendly and helpful advice from trained counsellors call the GamCare helpline on 0845 6000 133. The helpline operates between 8am and midnight, 7 days a week, 365 days a year. Calls outside of these hours will be taken by a message taking service.
Sometimes just telling someone about your problem can be a relief and it is the first step towards dealing with your problem. You can also visit the GamCare website www.gamcare.org.uk for more information and advice.
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